EVERYTHING BLT

RETURN, REFUND & EXCHANGE POLICY

Effective Date: 06/23/2023

1. GENERAL RETURN POLICY

Everything BLT ("Company," "we," "us," or "our") strives to provide quality products and a positive customer experience. As a drop shipping business, we work with third-party manufacturers and fulfillment partners to process and ship customer orders.

Our return and refund policy is subject to the terms and conditions outlined below, applicable manufacturer requirements, and applicable consumer protection laws.

Unless otherwise required by law, merchandise must meet the following conditions to be eligible for return:

• The item must be in its original condition or in like-new condition, with no signs of wear, use, washing, or damage.
• All original tags, labels, and packaging must be included, where applicable.
• The customer must provide a valid receipt, order confirmation, or other proof of purchase.
• The return must be authorized by Everything BLT before the merchandise is shipped back.

Items that do not meet these requirements may be denied a return, except where otherwise required by applicable law.

2. NON-REFUNDABLE CUSTOM DESIGN SERVICES

All custom design services, including approved artwork, customized logos, personalized merchandise designs, and other pre-approved design services, are considered final sale.

Payments for completed or pre-approved custom design services are non-refundable and non-cancelable once the customer has approved the design and authorized production.

Customers are responsible for carefully reviewing and approving all artwork, design proofs, specifications, and customization details before authorizing production.

This provision does not limit any rights or remedies available under applicable law, including rights relating to defective or improperly performed services.

3. RETURN AUTHORIZATION AND PROCEDURE

All return requests must be submitted to Everything BLT before merchandise is shipped back.

To initiate a return, customers must contact:

Email: us@everythingblt.net

Customers should include the following information:

• Order number and proof of purchase.
• Product name and quantity.
• Reason for the return.
• Photographs of the merchandise, if requested.

Once a return request has been reviewed and approved, Everything BLT will provide applicable return instructions and, where authorized, a prepaid return shipping label.

Because Everything BLT operates using third-party manufacturers and fulfillment partners, return destinations may vary depending on the product and supplier.

Unauthorized returns: Merchandise returned without prior authorization may be refused or returned to the customer, except where applicable law provides otherwise.

Customers should not ship merchandise to a manufacturer, supplier, or fulfillment facility without receiving specific return instructions from Everything BLT.

4. DAMAGED, DEFECTIVE, OR INCORRECT MERCHANDISE

Customers are encouraged to inspect all merchandise promptly upon delivery.

If an order arrives damaged, defective, incomplete, or materially different from the product ordered, the customer must contact Everything BLT at us@everythingblt.net as soon as reasonably possible.

To facilitate the review, customers may be asked to provide:

• The order number and proof of purchase.
• A description of the issue.
• Clear photographs of the affected merchandise and packaging, where applicable.

Everything BLT will review the reported issue and coordinate with the applicable manufacturer or fulfillment partner, as necessary, to determine an appropriate resolution.

Depending on the circumstances and applicable law, an approved claim may result in a replacement, repair, refund, or other appropriate remedy.

Nothing in this section limits any rights customers may have under applicable consumer protection laws.

5. NON-RETURNABLE MERCHANDISE

Except where required by applicable law, the following items are generally not eligible for return or refund:

• Customized and Personalized Products: Products manufactured or decorated specifically for a customer, including custom apparel, personalized merchandise, and approved custom designs.
• Custom Design Services: Pre-approved design services and completed custom artwork, as described in Section 2.
• Sale and Clearance Items: Merchandise purchased at a discounted or clearance price.
• Gift Cards: Gift cards and other stored-value products.
• Personal Care Products: Products that cannot reasonably be resold for hygiene or safety reasons.
• Hazardous Materials: Products containing hazardous substances, flammable liquids, or gases, where applicable.
• Other Restricted Products: Any other merchandise identified as non-returnable at the time of purchase, subject to applicable law.

Certain exceptions may apply to defective, damaged, or incorrectly fulfilled products, as well as where return rights are required by law.

Customers with questions regarding the return eligibility of a specific product should contact us before initiating a return.

6. EXCHANGES

Everything BLT does not guarantee direct exchanges for merchandise purchased through our website, as product availability and fulfillment are dependent on our third-party suppliers.

Customers seeking a different size, color, or product may request a return, if eligible, and place a separate order for the desired merchandise once the return is approved.

All new purchases are subject to current product availability, pricing, and applicable shipping charges.

Defective or incorrectly fulfilled products will be handled in accordance with Section 4 and applicable law.

7. CUSTOMER CANCELLATIONS AND 14-DAY WITHDRAWAL RIGHTS

Where applicable consumer protection laws provide a statutory cooling-off or withdrawal period, customers may cancel or return eligible orders within the legally required period, subject to applicable exceptions.

For eligible distance sales subject to a 14-day withdrawal right, customers may cancel their purchase within 14 days of receiving the merchandise without providing a reason.

To exercise this right, customers must notify Everything BLT in writing at us@everythingblt.net within the applicable period.

Returned merchandise must be handled with reasonable care. Customers may be responsible for any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the merchandise, to the extent permitted by law.

Certain products and services may be exempt from statutory withdrawal rights under applicable law, including qualifying personalized goods and certain custom-made products.

Important: Any statutory cancellation, withdrawal, or refund rights take precedence over conflicting provisions of this policy.

8. REFUNDS AND PROCESSING

Once an authorized return has been received and inspected, Everything BLT will notify the customer whether the refund has been approved or denied.

If approved, refunds will generally be issued to the original payment method within 10 business days of approval, subject to applicable law and payment processor requirements.

The time required for a refund to appear in a customer's account may vary depending on the customer's bank, credit card issuer, or payment provider.

If more than 15 business days have passed since refund approval and the refund has not appeared, customers should contact us at us@everythingblt.net for assistance.

Where required by applicable law, refunds will be issued within the statutory timeframe, regardless of the general processing periods stated above.

9. RETURN SHIPPING AND FULFILLMENT

Because Everything BLT operates as a drop shipping business, merchandise may be shipped directly from third-party manufacturers or fulfillment partners.

Return shipping requirements and destinations may therefore vary by product and supplier.

Unless otherwise required by law or agreed to by Everything BLT in writing, customers may be responsible for return shipping costs for eligible returns due to reasons other than a verified defect, damage, or fulfillment error.

For approved claims involving defective, damaged, or incorrectly shipped merchandise, Everything BLT will determine the appropriate shipping arrangement in accordance with applicable law.

Customers must obtain return authorization and follow the shipping instructions provided before sending merchandise back.

10. POLICY MODIFICATIONS

Everything BLT reserves the right to amend or update this Return, Refund & Exchange Policy from time to time.

Any changes will be published on EverythingBLT.net and will apply as permitted by applicable law. Changes to this policy will not eliminate rights that customers have already acquired under applicable law or the terms governing an existing purchase.

Customers are encouraged to review this policy before completing a purchase.

11. CONTACT INFORMATION

For all questions, return requests, refund inquiries, or concerns regarding this policy, please contact:

Everything BLT
Website: EverythingBLT.net
Customer Care: us@everythingblt.net

12. CUSTOMER COMMITMENT

Everything BLT is committed to providing quality merchandise and dependable customer service. We work with our manufacturing and fulfillment partners to address product concerns and provide appropriate resolutions.

Our business is built on the values of:

Blessed. Lucky. Thankful.

Live Blessed.
Walk Lucky.
Remain Thankful.

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